Travel Counsellors

Join Travel Counsellors and benefit from a caring community, top tech and unbeatable support – plus the ability to be your authentic self

With more than 1,900 franchisees – home-based travel consultants – operating across six countries, Travel Counsellors is the industry’s largest and longest‑running franchise in the UK. We’ll give you all the skills and tools you need to build and grow your business.

You’ll get to know your customers on a personal level and put their needs at the heart of every booking. It’s this exceptional service and attention to detail that keeps customers coming back.

Care also runs through our community and, as a Travel Counsellor, you’ll feel a sense of this togetherness.

Whether it’s bonding on a training course or meeting a fellow local Travel Counsellor for a coffee, you’ll make friends for life. We promise to care for you too, so you’ll benefit from access to a personal counsellor and free mental health support.

Help at every step

We know it can be daunting to set up a business on your own, but rest assured you’re never far from a helping hand. You’ll have an accredited business coach, a 24/7 duty office who will look after you and your customers around the clock, and you’ll also benefit from the support of our head office teams.

New Travel Counsellors are also paired with a mentor to help them set up their business for success.

You’ll also be able to access our innovative technology. Our in-house booking platform, Phenix, pulls together everything you need to create complex, tailor-made quotes quickly and easily. Meanwhile, the integrated myTC app keeps your customers updated from enquiry to travel.

Company benefits

We don’t set sales targets and our earnings are uncapped. You’re free to set your own margins – you get as much out of your business as you put into it.

You also have the flexibility to work whenever and wherever you want, so you can truly be your own boss.

Company fact file

Year established: 1994

Number of employees: 1,900 Travel Counsellors around the world, supported by 300 head office staff

Head office location: Manchester

Offers remote working?: Yes

Careers website:

How to contact us: 0161 464 5243 |

Image credits: Gary Harmer; James Paisley Chapman

Why I love my job

“I was 24 when my business launched and I’m Travel Counsellors’ youngest agent. I want to show people that age isn’t a barrier to success.

“Fast-forward to 2023 and I’m a successful business owner.

“In the coming year I will be attending industry events and dinners to network with other people – and I’m keen to show why those of us who are young are excited to be the future leaders in travel.

“The best thing about being a Travel Counsellor is the opportunities it presents. I’ve visited different places all over the world while being part of this amazing community.

“When I first started, I always looked up to Gold Travel Counsellors, who are the highest earners, and to become one myself was such an amazing moment. Gold Travel Counsellors get to go on trips to celebrate their success, and this year I was lucky enough to go to Thailand!

“My advice would be to go out and grab those opportunities, put yourself out there and take that leap!”

Steph Needley

Travel Counsellor